Frequently Asked Questions
Do you offer appointment-only service?
Yes, we operate by appointment only to ensure personalized, one-on-one service. We’re not a traditional retail store but provide private showroom visits along with FaceTime visits for all customers.
What's your pricing compared to retail?
We offer premium pool tables at 50% off retail pricing. We work directly with manufacturers to eliminate retail markups while maintaining tournament-quality craftsmanship.
Do you provide a warranty?
Yes, all our pool tables include a Lifetime Warranty. We also offer a Best Price Guarantee on every table we sell.
How long have you been in business?
We’re a family-owned business with over 24 years of experience serving homeowners and businesses in the gaming industry.
What type of slate do you use?
All our tables are built with 1-inch Brazilian slate, K66 gum rubber cushions, and tournament-grade wool felt for professional-quality play performance.
Can you move my existing table?
Yes, we provide expert moving for 3-piece slate and solid-frame tables. We disassemble, transport, and re-install with precision, including re-leveling and felt inspection.
Do you serve Phoenix and Scottsdale?
Yes, we serve customers statewide from our Peoria base, including Phoenix, Scottsdale, Mesa, Chandler, Gilbert, Glendale, Surprise, Prescott, Sedona, Flagstaff, Tucson, Peoria, Sun City, Cave Creek, Paradise Valley, Arcadia, Queen Creek, Buckeye.
Do you offer maintenance services?
Yes, we provide regular tune-ups, re-leveling, and re-felting services. This is especially recommended after moves or seasonal shifts in Arizona’s desert climate.
What's included with professional installation?
Our white-glove installation includes delivery, setup, leveling, slate alignment, and precision pocket fitting using specialized tools for tournament-grade performance.
Do you sell pool table accessories?
Do you work with commercial venues?
We do, commercial venues along with interior designers also enjoy our factory direct pricing saving 40-50%.
How much does a pool table cost in Arizona?
To get a quality solid wood, tournament quality pool table, expect to pay around $5,000 in a traditional retail store. Here at The Billiard Broke, by buying direct you will save 40-50%.
Do you deliver and install across Arizona?
Yes. We deliver and professionally install pool tables in Phoenix, Scottsdale, Mesa, Chandler, Gilbert, Glendale, Surprise, Prescott, Sedona, Flagstaff, Tucson, Peoria, Sun City, Cave Creek, Paradise Valley, Arcadia, Queen Creek, Buckeye as well as additional surrounding areas.
Are your pool tables available to purchase now?
Yes, every pool table we sell is brand new, customizable, and backed by a lifetime warranty.
How long does delivery take?
Most tables are delivered within 3–6 weeks depending on customization and location.
Can I customize my pool table?
Absolutely, this is exactly why we have a private showroom experience. Our goal is to get you exactly what it is that you want at a 40-50% savings.
No Catch: How Buying Direct Lowers Your Pool Table Costs
Most retail stores mark up pool tables 200-300% over dealer cost. We cut that out entirely — giving you a private showroom experience in Peoria, AZ with pricing you won’t find anywhere else.
Questions Directly from Our Customers:
Can I get custom pool tables?
Yes, we create beautiful custom pool tables tailored to your game room. We suggest ideas you hadn’t considered while designing exactly what you want.
How much can I save?
You’ll get incredible savings at lower prices than any retailer all backed by our best price guarantee. Our direct manufacturer relationships eliminate middleman costs for exceptional value.
What if there's an order issue?
We handle any hiccups immediately and without hassle. Mark personally ensures every customer receives exceptional service from start to finish.
Do you provide expert guidance?
Absolutely. Mark guides you through all details and craftsmanship elements, making sure you understand everything without feeling talked down to or up-sold.
Can beginners get quality tables?
All our tables are built with 1-inch Brazilian slate, K66 gum rubber cushions, and tournament-grade wool felt for professional-quality play performance.
How smooth is the buying process?
The entire process is smooth and enjoyable. We lay everything out for easy selection with knowledgeable, personal service throughout your experience.
What about installation quality?
Our knowledgeable installation team Robert and Ethan provide professional, seamless setup. We take great pride in delivering tables that make rooms come alive.
Do you use high-pressure sales?
Never. We provide expert advice and help you choose the right table without any high-pressure tactics. Our focus is finding what’s perfect for you.
What styles are available?
We offer lots of different styles and colors to match any décor. Our selection ensures you’ll find the perfect table for your home’s aesthetic.
Will my table last?
Yes, our top-quality craftsmanship ensures years of entertainment. Every table is built for durability and brings lasting enjoyment to your family, backed by our lifetime guarantee.